Signals · What we watch

What we watch, ranked by signal strength.

Internal data outranks external data because it’s direct evidence of merchant behaviour, not inference about it. The most predictive signal Redbrain has is whether a merchant is paying their invoices on time. Everything else is corroboration.

Tier 0

Internal · Redbrain’s own data.

The most predictive tier because it’s direct evidence, not inference. Nobody outside Redbrain has visibility into these signals. Weighted highest in the risk score.

01
Days Sales Outstanding by merchantTrailing 30, 60 and 90 day DSO with month-on-month delta. A merchant whose DSO has drifted from 35d to 55d over a quarter is the single strongest signal in the system.
Daily · finance system Tier 0
02
Late-payment frequencyHow many of the last 5 invoicing cycles paid late, and by how many days. A merchant going from 1/5 to 4/5 cycles late is meaningfully different from one that pays late occasionally.
Daily · finance system Tier 0
03
Payment-term change requests“Can we switch to quarterly?”, “Can we extend to 60d?”, “Can we have a payment plan for last month?”. Captured from commercial as discrete events; weighted heavily.
Event · commercial team Tier 0
04
Outstanding CPC exposureTotal amount owed today, billing-cycle stage, days to next invoice. Not a risk signal on its own — combined with the risk score, gives finance the exposure-weighted view.
Daily · finance system Tier 0
A merchant whose payments are slipping today is a stronger signal than a merchant whose trade press is wobbly. Behaviour beats commentary.
Tier 1

Statutory record.

Free, structured, legally definitive. If a winding-up petition appears here, the conversation is already over — but the smaller events (new charge, officer resignation) come weeks earlier.

01
Companies House APIProfile, filing history, charges, officers. Includes administration filings (AM01–AM04), CVA resolutions, late accounts.
Every 6h · 600 req/5min Tier 1
02
London GazetteStatutory notices: winding-up petitions, appointment of liquidators, strike-off notices. Often the very first public signal.
Hourly · RSS + scrape Tier 1
03
Insolvency Service court listingsWind-up petitions before they hit the Gazette. Public, harder to crawl.
Daily · scrape Tier 1
Tier 2

Trade & mainstream press.

UK retail-specific titles plus national business press. Trade press runs distress stories weeks before mainstream pickup. Headlines and metadata are open even on paywalled sites.

01
Retail GazetteThe closest thing to the industry’s paper of record. Strong on store-closure announcements and administrator appointments.
Every 2h · RSS Tier 2
02
Retail WeekSubscription gates some content, but headlines are open. Tone tends to industry-friendly; distress mentions are significant.
Every 2h · RSS Tier 2
03
DrapersFashion-focused. Strong source for SecretSales, ASOS, Boohoo, JD Williams, N Brown.
Every 4h · RSS Tier 2
04
The GrocerGrocery, FMCG, convenience. Picks up supplier-credit-insurance pulls before anyone.
Every 4h · RSS Tier 2
05
BBC News BusinessConfirmation rather than discovery, but the gold-standard test for “is this real”.
Hourly · RSS Tier 2
06
+ ~50 trade and mainstreamInsider Media (regional), Internet Retailing, Charged Retail, Fashion Network, Financial Times, Telegraph, Reuters UK, Sky News, City AM, This is Money etc.
Varies · mostly RSS Tier 2
Tier 3

Merchant’s own website.

The retailer’s own front end as a live readout of operational health. Each signal weak alone, strong in combination with the others.

Signal A

Uptime & error rates

Healthy retailers don’t serve 500s on Black Friday. Sustained downtime or elevated error rates correlate with infrastructure cuts — an early operational tell.

Signal B

Careers page diff

Job count dropping by 50%+ over 8 weeks; senior roles disappearing; CFO/COO listings going unfilled for months. Hiring freezes precede formal trouble.

Signal C

Discount depth

Site-wide discounts climbing past 50%, then 70%. “Everything must go” pages appearing. Old-stock clearance is normal; structural margin destruction is not.

Signal D

Stockout patterns

Core SKUs sold out across categories suggests supplier credit pulls. We sample a basket of bellwether products per category, daily.

Tier 4

Social & reviews.

Noisiest tier. Most chatter is meaningless; the predictive signals are narrow and specific. Processed last, weighted low, but corroborative when other tiers are already firing.

01
Glassdoor reviewsSpecific keywords: “not paying expenses”, “wages late”, “mass redundancy”, “CFO left”. Generic complaints discarded.
Weekly · 3rd party Tier 4
02
Reddit (UK subs)r/AskUK, r/UKPersonalFinance, r/UKRetail. Customer-side signals: cancelled orders, refund delays, unfulfilled vouchers.
Daily · API Tier 4
03
TrustpilotSudden 1-star spike about non-delivery; complaints about voucher acceptance.
Daily · scrape Tier 4
04
LinkedIn departure clusteringCluster of senior departures in a 30-day window. Aggregate signal, individual posts not stored.
Weekly · 3rd party Tier 4